For over 100 years, West Suburban Medical Center has supported generations of families in the Oak Park and surrounding areas. Our kind, caring hospital staff have a passion to heal and make a difference in our community. We understand that our employees are the heart of our facility. If you are looking for a family atmosphere, a company committed to professional growth and a culture that embraces our five core values of Quality. Innovation. Service. Integrity. Transparency.

JOB SUMMARY

Responsibilities involve analysis, design and implementation, including data gathering and analysis of methods and procedures; design recommendations in the form of user proposals, operational instructions, and computer program specifications; and implementation and support involving systems testing and user training. Must possess a high level of technical expertise to enable the technical application of computer analysis; supervision may be exercised over subordinate staff. 

JOB QUALIFICATIONS

Experience:

Minimum four years’ experience where the primary function of the position was analysis, maintenance and implementation of computer-based laboratory information systems

Preferred Altera A-Lab experience

Education:

Bachelor’s degree in laboratory science, computer science, information technology or a closely related field 

JOB DUTIES

• Monitors and oversees the performance of the laboratory information system to ensure that is it functioning correctly and meeting the needs of the department
• Implements all aspects of system requirements, including systems analysis, policy and procedure documentation, test plans, system performance, and user training
• Manages the development and installation of computer or software upgrades from the point of evaluation, budgeting, proposal, testing, project management, vendor execution of upgrade, quality control, and acceptance
• Oversees automated systems installations and computer operations to ensure data is processed according to program instructions and to ensure timely communication of results to unit-based video displays hospital-wide and with timely alerting of critically adverse patient conditions
• Monitors automated interfaces, both instrument interfaces and interfaces with related hospital-wide computer systems, to ensure optimum accuracy, appropriate flow of data and timely turnaround of results
• Controls data storage and flow to ensure ongoing effective data retrieval and report generation systems, plans and forecasts data needs, and manages data storage in compliance with regulatory requirements demanding long-term storage of data and retrieval for patient care and report generation purposes; Evaluates software and makes recommendations regarding software upgrades and new modules
• Develops software and designs software modifications necessary to meet reporting needs, or as required by new instrument interfaces or lab tests; Works with clinical staff to identify the functional capabilities of the specialized software applications, investigate causes of system malfunctions, troubleshoots source of errors
• Prepares test plans for system or software upgrades, coordinates and executes testing, prepares environments, and documents results; Acts as liaison with vendors and attends vendor training
• Participates in integration of network configurations and system servers to ensure that design meets the system and disaster recovery requirements required by the laboratory
• Acts as project manager for installation and maintenance of equipment and identification of functional capabilities of specialized software applications; Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments
• Accesses protected health information (PHI) in accordance with departmental assignments and guidelines defining levels of access (i.e. incidental vs. extensive)
• Other Duties as assigned

West Suburban Medical Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.